Connect With Your 24/7 Monitoring Team
Any time your home alarm system in Detroit goes off, your 24/7 monitoring professionals will instantly act. Their first step is to verify your alarm, and that includes communicating with you. The procedure they adhere to is based on the type of emergency. For instance, when a medical emergency is initiated, a single attempt will be made to get in touch with you before assistance is dispatched. If you’re dealing with a break-in - the most frequent kind of alarm - a monitoring specialist will follow these steps to reach out to you:
- An effort will be made to communicate with you using the central command panel. You will usually be requested to provide a passcode.
- If that attempt isn’t successful, a call is attempted to your primary contact number.
- A secondary number or your primary contact person is tried next.
- If there still isn’t an answer, area law enforcement officers are dispatched.
- Your monitoring agents will attempt to reach you again once emergency personnel are notified.
If you're not in a position to converse with the monitoring team, that’s OK. Assistance will still be sent even when you're not able to substantiate the emergency.
Get prepared for any crisis with a Vivint home alarm system in Detroit
Be prepared for any emergency with a contemporary home alarm system in Detroit from Vivint. Dial (313) 766-2527 to begin designing your property’s security today.