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What should you do if your Detroit home alarm system goes off?

July 03, 2023
Home security alarm notification on smartphone.

Your home security system shields your residence – and your family members – against the various risks you may face, like burglary, flooding, and fire. Even though your home might be prepared, that doesn’t automatically mean you are. Do you know what to do if your Detroit home alarm system goes off? The blaring of an alarm is often startling, confusing, and might incite panic. Your best option is to stay level-headed and adhere to these simple tips.

Steps to Take When Your Home Alarm System In Detroit Goes Off

It’s a situation no one desires to encounter, but it’s also the reason why you installed a home alarm system originally. You’re awakened in the wee hours of the morning with the unmistakable blaring of an alarm after a home security component has been triggered. Now what are you going to do?

  1. Don’t panic. This is simple to say but harder to accomplish when your home security alarm is blaring, and your heart is beating rapidly. But keeping yourself calm is the optimal way to evaluate the situation. Avoid the impulse of trying to manage the emergency alone instead let your monitoring experts and first responders carry out their job.
  2. Attend to your loved ones. Your primary concern should be your family members and getting them out of harm’s way. If you are dealing with a burglary, this might mean going to an appointed safe room as far from points of entry as possible. It’s likely that your alarm may have frightened away the invader, but it’s always smarter to be safe than sorry. If there’s smoke or a fire, you need to exit your residence without delay.
  3. Don’t forget your phone. In this day and age, almost all individuals carry their cell phones at all times, but you may fail to pick it up during an emergency. Try to remember it. You’ll be able to keep in contact with your monitoring experts and receive notifications through your home security app.

Connect With Your 24/7 Monitoring Team

Any time your home alarm system in Detroit goes off, your 24/7 monitoring professionals will instantly act. Their first step is to verify your alarm, and that includes communicating with you. The procedure they adhere to is based on the type of emergency. For instance, when a medical emergency is initiated, a single attempt will be made to get in touch with you before assistance is dispatched. If you’re dealing with a break-in - the most frequent kind of alarm - a monitoring specialist will follow these steps to reach out to you:

  • An effort will be made to communicate with you using the central command panel. You will usually be requested to provide a passcode.
  • If that attempt isn’t successful, a call is attempted to your primary contact number.
  • A secondary number or your primary contact person is tried next.
  • If there still isn’t an answer, area law enforcement officers are dispatched.
  • Your monitoring agents will attempt to reach you again once emergency personnel are notified.

If you're not in a position to converse with the monitoring team, that’s OK. Assistance will still be sent even when you're not able to substantiate the emergency.

Get prepared for any crisis with a Vivint home alarm system in Detroit

Be prepared for any emergency with a contemporary home alarm system in Detroit from Vivint. Dial (313) 766-2527 to begin designing your property’s security today.